You may experience some technical issues when you use VoPay, as with any website. Most of them can be easily fixed with these steps:
- We’d suggest using Google Chrome or Mozilla Firefox as VoPay performs best with these.
- Other solutions for basic website issues are enabling cookies and clearing your cache.
- Occasionally ad-blocker extensions or anti-virus software can cause issues with how our page is displayed. If you are seeing issues particularly around the card payment page, then it can be worth disabling your ad-block software and attempting the transfer again.
- If these don't fix your problem, it's possible there is a bug in our website.
- The most effective way to solve this is by you opening the console and taking a screenshot.
- If you send this to us, it means that we can find the root of the issue, get to work right away on fixing this and keep you updated with the progress